Frequently Asked Questions

Questions and answers regarding this website, our services and user rights are listed on the left hand navigation menu. If you do not find the answer to your question, do not hesitate to .




About our services

How to personalize a bag?

Netstyler is a web application developed with Java. Choose a bag and customize it in Netstyler workshop with special graphics, personal pictures and messages.

If you are all over graphic editing programs, download the pattern of the bag and create your own design. Please, save it in .jpeg format at 150dpi and upload it to Netstyler simply as a personal picture.

Can I personalize ready-made bags?

Netstyler Shop offers you a wide range of ready-made models. Order directly or add personal touch before.

What does Netstyler Referral Program consist in?

By participating in Netstyler referral program, you will receive up to 15% of the amount of the orders placed by your referees (shipping excluded).

Sign up for Netstyler and give your network the referral code available on your profile.

They will be given a 10% discount. Besides, if referees become referrers in turn, you will receive 3% of the amount of orders placed by new referees.

How to contact us if any problem occur?

Join us on social networking websites or contact us by phone or email. All information is available on the Contact Us page.

About shipping

Which country do you deliver your products to?

We deliver our range of products to any country in the world.

Once I place my order, how long will it be until I receive it?

Your order should arrive about three weeks after you pay for it. We cannot guarantee you the delivery time as it will depend on production and shipment times

How much does shipping cost?

Shipping rates information is specific to your order's destination, the number of items ordered and their weight. Costs range from €1 to €8 and details are given when processing checkout

Qualité

Where are they made?

Nos sacs sont conçus avec soins dans nos ateliers. Toute la chaine de production est consciencieusement contrôlée.

How do I care for my bag?

Turn the bag inside out and hand wash. The first wash will rinse off the excess dye but colors will neither bleed, nor fade.

User rights

Do I own the design I create?

You are the sole owner of your design. Note that we may invite you to make your designs publicly visible on our website.

Who own the patterns of the bags and luggage?

Netstyler is the sole owner of the bags patterns provided to its users. Patents have been granted to all Netstyler patterns.

My Netstyler Shop

What is My Netstyler Shop?

This is your personal page. Open your own online shop for free and sell any products you want including Netstyler bags.
Through your account, check your sales report and the commissions you have earned, edit your page by adding photos or background images and manage your archives.

How to open My Netstyler Shop?

Please, go to members space/manage my shop and open your own online shop. Make yourself at home: download your personal pictures, videos and music and customize the layout.

How to add a link to My Netsyler Shop on my blog or website?

We will provide you an URL for your visitors to access your shop. The default address will be www.netstyler.com/myaccount. Go to your Netstyler profile to change it.

How do I reveive payment?

Lors de votre première publication dans votre boutique netstyler, vous recevrez à la fin du premier mois, un relevé de facture avec un RIB électronique à compléter et à renvoyer. L’envoi du mail fera office de validation du relevé et permettra l’ouverture d’un compte chez Netystyler qui vous sera crédité entre le 1er et le 15 de chaque mois.

Is real-time sales reporting available?

Please, go to Members space/Manage/My sales/Sales report. There you can check sales volume and gross profit data.

Is there a sales threshold?

Whether profit on sales made on Netstyler is primary, secondary or hobby income, it needs to be reported. The level of sales should not exceed a certain amount. Otherwise, individuals would be regarded as engaged in a business. As a condition of using Netstyler, you agree to comply with all applicable national and international laws, statutes, ordinances, and regulations regarding your sales. For more details, contact tax authorities in your country.